FREQUENTLY ASKED QUESTIONS

Our page of frequently asked questions (FAQ) may be helpful in answering some of your queries before you contact us.

Please read through the questions and answers below
If you still require more information we will be happy to answer your queries and discuss your exact entertainment requirements.

Contact us here by phone or e-mail

How do I know that I will be getting a professional entertainer?

We pride ourselves in only providing professional entertainers.

As you will notice from the pictures in our website, the comments on the testimonials page, and the list of our past clients we have developed a network of entertainers who have provided a high standard of entertainment and have had a consistently professional approach to their performances.

Our entertainers are members of their professional organisations. For instance, all our stilt walkers are members of Equity, all our magicians are members of the Magic Circle or other professional magic organisation and all our face painters are members of the professional face painters association.

If you require more details about a specific act you are booking we are happy to oblige.

What will an entertainer cost?

We do not list our fees on the website because there are a number of factors that affect our quote (please see the home page here for more details).
We are happy to discuss fees by phone or e-mail once we know your entertainment requirements.

How do I book an entertainer?

It is very easy to book one of our entertainers.
After discussing exactly what entertainment you want for your event we will confirm the availability and the cost.
You can then confirm that you would like to book our entertainer by phone, fax, email or letter (we always require a written confirmation in addition to any phone confirmation but the entertainer booked for your event will be held for seven days until we receive it). In many cases we will send out our own contracts. This is always the case when dealing with businesses rather than individuals.

Do you have insurance?

All our entertainers carry a minimum of £2 million public liability insurance for the type of work they do.
Most circus entertainers are members of Equity and are covered by this organisations £5 million cover. If need be insurance can be extended for specific circumstances.

While all our entertainers have extensive public liability cover they must also act with care and caution in their performances. Certain acts are dangerous and proper safety precautions must be observed by the organisers, and the public.

Our entertainers reserve the right to alter or even stop their performance if they deem that the circumstances of the performance poses a risk to members of the audience or general public.
Such circumstances include (but are not exclusive to):
Bad weather, poor crowd control, dangerous behaviour by members of the public, and unacceptable performance area

Do you charge for travel costs?

When we quote a fee we will make it clear whether travel costs are included or whether they are to be added on to the fee.
For work local to the entertainer travel costs are usually absorbed into the fee and therefore no travel costs are charged
For work that requires travel of more than 30 miles, travel costs are usually stated as an extra cost. This cost varies and it will be made clear when booking the entertainer

What if I have to cancel the event?

If you book one of our entertainers we do not accept cancellation of that booking (except in a limited number of extreme cases).

In all cases of cancellation we charge a cancellation fee. We have a percentage cancellation fee sliding scale depending on when the event was booked and when it was cancelled.
Please contact us here for more details.

Many cancellation situations arise because of bad weather. We always advise event organisers to take out insurance to cover these possibilities.

What if my event is affected by bad weather?

Although all our entertainers will do their best under adverse weather conditions to continue to perform the entertainment they have been booked to do, they cannot be expected to continue in unreasonable adverse weather.

We encourage all outdoor events to get bad weather insurance. Entertainment stopped by bad weather will be invoiced at the quoted fee as long as the entertainer has arrived, is ready to entertain and/or has made all reasonable efforts in the circumstances to fulfil the contract.

Will you provide all the entertainers for a large event
and manage those entertainers so I don't have to?

Yes our nation-wide network of entertainers enables us to provide packages of entertainment for any size of event. And because of our experience we know how best to manage those entertainers to create the greatest impact at the event. We can therefore provide for example - ten entertainers for a summer ball or 100+ entertainers for a major promotional event.

Do you provide entertainers for children's parties?

Yes we do! We provide clowns, face painters, circus workshop tutors, jugglers, magicians, Punch & Judy shows and many other entertainers for children's parties. At busy periods (peak summer month weekends & Christmas lead up weekends) our entertainers are often heavily booked, therefore it is advisable to book early.

Can you send me your promotional publicity?

We provide extensive information about ourselves, the services we provide and other information in this website, therefore we do not normally send out promotional leaflets (this helps to keep costs down and websites can be updated far more easily than leaflets).

Please contact us here if you require further details on any acts